
In this episode, Dr. Heather Walter – productivity strategist, leadership coach, and creator of the Play Action Pass Model – joins Michael Peres to unpack why most corporate and educational training programs fail, and what it takes to truly create lasting change. From her background as a professor of special education to her innovative approach to organizational development, Heather shares how she helps teams connect process, purpose, and people.
️ In this conversation, you’ll learn:
• Why $95 billion in corporate training often leads to little real change—and how to fix that.
• How Heather’s Play Action Pass Model builds awareness, ownership, and individualized implementation.
• The key role of self-awareness and context in effective leadership and team productivity.
• How to turn employee resistance into engagement and long-term success.
• Why individualized, data-informed, and people-centered change strategies outperform “quick-fix” training.
